Shipping & Delivery

SHIPPING COUNTRY/REGION & COST


Shipping Region:

United States (except Alaska、Hawaii and Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, and Overseas Territory)
The shipping cost $9.95, We provide free shipping service when the total amount of goods reaches $100 USD.

Shipping & Handling

All items offered on Artzuzu are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!
PRODUCT PRODUCTION TIME(Working Days) SHIPPING/DELIVERY TIME(Working Days)
Digital Portrait / 1 day
Framed Portrait 1-2 days 8-15 days

 

please note：

  1. The above time frame is only applied for orders to the US with standard shipping methods.
  2. The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
  3. When the order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.

Tracking Notification

An email with the tracking number will be sent to you as soon as your order is shipped. We will also keep you updated with the latest tracking updates via email so please monitor closely. Please allow 2-5 days for the carrier to scan your package into their system. If your tracking number isn't getting any updates within the standard time frame above, please contact our Customer Support（support@artzuzu.com）. We will help you locate your order.

In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, high order volume during sales seasons and other external factors. Please refer to the tracking information for the most up to date delivery date.

Shipping Address

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
If your package has not been delivered for a long time or your tracking information shows that your package has been delivered but you have not received it, please contact our Customer Support（support@artzuzu.com） immediately.